Refund and Returns Policy
Louis G. Jewelry take pride in delivering exceptional quality and craftsmanship with every piece of jewelry we create. We have implemented a strict no return or refund policy. In the case that the incorrect size is purchased, we will commit to a one-time size exchange (see below). We encourage you to thoroughly review the product details, including the specifications, materials, and images, before making a purchase. If you have any questions or concerns, our dedicated customer support team is here to assist you before finalizing your order. Rest assured, we strive to exceed your expectations, and we are committed to providing you with exquisite jewelry that will bring joy and elegance to your life.
Size Exchanges
In the case that the incorrect size is purchased, we will commit to a one-time size exchange or sizing. Reach out to info@louisgjewelry.com within 2 days of your delivered items to initiate a size exchange. Shipping will be the sole responsibility of the customer. Jewelry must be in new and original condition. In the case that a size exchange is initiated after 2 days of delivery date, it will cost a minimum of $45 to re-size the ring in the correct size. Our team will communicate clearly with you prior to performing any type of modification.
